new contract. keeping old number from O2

Hey there ​@Yousef Hafez, welcome to iD!

When you join, even when you transfer your number to us, you’ll receive an iD Mobile number, no matter what. Once your port completes, all emails will include your ported number as your iD number will be replaced by it.

If you wish to chase your port-in progress, please contact our live-chat here:

https://www.idmobile.co.uk/live-chat

Thanks,

Tyler

Tyle mate can you please delete my messages. I thought this was a private query and you have just posted my personal number on a public forum....

I’ve just flagged it for you Yousef

​@Tyler can you please remove the message asap. 

Thanks 

​@Yousef Hafez -

Removed. Thanks.

I can still see it? ​@Matthew T ​@Tyler 

I can’t.

If viewing on a mobile flick it to desktop mode and back again, that should refresh the page.

Whereabouts ​@Yousef Hafez? 

The screen-snip above is from Google Chrome, running on Windows 10 - I can’t see a mobile number. 

Perhaps you’re looking at cached data.

Apologies i thought your message "removed" was referring to the entire message not just the phone number. 

Thanks 

Oh, now I see what you meant.

Being a community forum, if staff started deleting entire posts this would likely cause more hassle than simply removing personal data. Plus by leaving these posts viewable it may help others in the future.

(and when I said I flagged it, I meant your mobile number only)

Glad its all sorted ​@Yousef Hafez 

Please get in touch if you require any further assistance. 

Natalie