I have started a new contract with ID mobile, switching over from O2. i got my welcome email form ID mobile and it included a new number even though I want to keep my old number. I used a pac code when i registered, so i wanted to verify that i will be keeping my old number
new contract. keeping old number from O2
+24Hey there
When you join, even when you transfer your number to us, you’ll receive an iD Mobile number, no matter what. Once your port completes, all emails will include your ported number as your iD number will be replaced by it.
If you wish to chase your port-in progress, please contact our live-chat here:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
Tyle mate can you please delete my messages. I thought this was a private query and you have just posted my personal number on a public forum....
+22I’ve just flagged it for you Yousef
+24
Removed. Thanks.
iD Community Manager
+22I can’t.
If viewing on a mobile flick it to desktop mode and back again, that should refresh the page.
+26I can still see it?
Whereabouts
The screen-snip above is from Google Chrome, running on Windows 10 - I can’t see a mobile number.
Perhaps you’re looking at cached data.
Forum member (non-iD).
Apologies i thought your message "removed" was referring to the entire message not just the phone number.
Thanks
+22Oh, now I see what you meant.
Being a community forum, if staff started deleting entire posts this would likely cause more hassle than simply removing personal data. Plus by leaving these posts viewable it may help others in the future.
(and when I said I flagged it, I meant your mobile number only)
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Glad its all sorted
Please get in touch if you require any further assistance.
Natalie
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