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New contract with Old Number..

  • 12 August 2024
  • 1 reply
  • 39 views

  • Community Member

I’ve just had text confirmation that my old number has been successfully transferred to my new ID mobile phone… 

However i can only successfully call and text out but do not recieve any incoming calls or texts.?

Is this a settings issue in my new phone or the old network provider (EE). 

 

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7639 replies
  • August 19, 2024

Hi @Bamo 

 

Are you on an iPhone or Android?

 

Tom