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new contracts

  • April 2, 2025
  • 3 replies
  • 34 views

I've just ordered a iPhone 15 and Samsung s25 they checked my bank account as I had to verify now what happens when do I find out delivery date

Best answer by WelshPaul

I've just ordered a iPhone 15 and Samsung s25 they checked my bank account as I had to verify now what happens when do I find out delivery date

Given that you have ordered two devices, it's likely that your order is awaiting additional security checks, and you probably won't get an update on your order until sometime tomorrow. 

3 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • April 2, 2025

Takes up to 24hrs to get order confirmation. They have to do a credit check etc. 


WelshPaul
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  • Platinum 
Contributor
  • Answer
  • April 2, 2025

I've just ordered a iPhone 15 and Samsung s25 they checked my bank account as I had to verify now what happens when do I find out delivery date

Given that you have ordered two devices, it's likely that your order is awaiting additional security checks, and you probably won't get an update on your order until sometime tomorrow. 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • April 3, 2025

Hi ​@Andy_t_1312 

 

I’d recommend awaiting and keeping an eye on your emails.

 

Tom