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New customer

  • December 28, 2024
  • 1 reply
  • 30 views

Olly King
New
 Contributor

Hi folks, so ordered my phone the other day, trying to setup PAC and the online form is asking for my ID mobile number. Trouble is, I cannot find it? It says it should be with the welcome email. Well I have details of the deal, but no number to be found!

Maybe I added a PAC originally? Any help please?

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8008 replies
  • December 30, 2024

Hi ​@Olly King 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom