Hiya I am very stuck, I have a new id mobile SIM I'm a brand new customer and a pixel 9a. No welcome email from id mobile, no info in the SIM leaflet, can't make an account for id mobile to check anything because I don't have the phone number, phone number shows unknown on phone settings, can't call a friend etc to get number because no mobile signal at all. WiFi calling is turned on but appears to not be working. I have a pac code from EE but can't do anything with this for all of the above reasons. What on earth shall I do?
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New customer can't find phone number or activate wifi calling
Best answer by Katieo7
Update again, thanks so much for all the suggestions! Turns out that when I collected from store the person forgot to complete the order so it wasn't activated. All sorted out.
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