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New phone

Krys Duncan
New
 Contributor

Hi,received my new phone and contract don't know the new phone number!no service so I can't phone someone to find out new number so stuck with new phone I can't use.joke

    S
    Helpful
 Contributor
    • swcq
    • Helpful
 Contributor
    • June 10, 2024

    Should find it in your settings under connections mobile maybe 

    Krys Duncan
    New
 Contributor
    • Krys Duncan
    • New
 Contributor
    • June 10, 2024

    No looked everywhere can't find it.says no registered network!

    Kash
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Kash
    • iD Mobile Employee
    • June 23, 2024

    Hi @Krys Duncan,

    Welcome to the Community!

    It sounds like you’ll need a new SIM.

    I would advise contacting our Live Chat Team to a new SIM and your number.

     

    Kash

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