Switched from o2 to id mobile but it’s shows o2 as my provider on my primary setting and id mobile as my network provider on the travel setting I had an e sim rather than a physical one
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new phone
Best answer by andewhite
Okay
Just to say, if you got an O2 PAC and used that with iD Mobile, your O2 account would be closed and cancelled the day after your mobile number moved to iD Mobile, which avoids giving 30-days notice.
If you didn’t want to keep your O2 number, you could’ve got an O2 STAC and given this to iD Mobile, which also avoids giving 30-days notice.
+26Have you tried setting your iD eSIM as the primary line,
Is the O2 SIM still active?
Yes I set it up through the e sim and as primary could be down to o2 not disconnected as I’ve only given 30 days notice but number has transferred to id mobile as I had a message only the other day
+26Okay
Just to say, if you got an O2 PAC and used that with iD Mobile, your O2 account would be closed and cancelled the day after your mobile number moved to iD Mobile, which avoids giving 30-days notice.
If you didn’t want to keep your O2 number, you could’ve got an O2 STAC and given this to iD Mobile, which also avoids giving 30-days notice.
I’ve switched to secondary for time being that seems to have worked for now but I did get a pac code which I passed on to Id
+26If your number switch to iD has been completed, your O2 SIM should be inactive,
If your O2 SIM is inactive, perhaps best to turn off your phone and remove the O2 SIM card.
🍀
+24Hey there
Thanks,
Tyler
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