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Question

new phone E sim help


I have just signed up for 2 sim only esims on the same account and used my PAC codes to transfer over my number. But how do I find out which eSIM is for which number??? My switch over is Monday and I need to set up my new phone but don’t want to get the numbers the wrong way round??? I can’t access an ID mobile account as my number isn’t registered with them!

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1207 replies
  • June 7, 2025

What phone do you have?


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1225 replies
  • June 8, 2025

Hi ​@Lucyloo2025 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.