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new to idmobile says no network

  • September 23, 2024
  • 1 reply
  • 26 views
K
New
 Contributor

Bought new phone First contract with idmobile. Says SIM card will activate as soon as its in. But it doesn't. Tried activating it through app Says not correct details. Keeps going round in circles NEED HELP 

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • September 26, 2024

    @Karen Sim sorry to hear this. Was that an eSIM you purchased? I’d suggest trying to restart your phone, can sometimes help things kick into action! Thanks.

    iD Community Manager

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