Hi all

So just made the switch to ID from Sky. Put my SIM in for first time today 24th August.

Set up the app and it said I had extra charges this month already before I'd even sent anything.

Used the chat and it said I'd sent a premium text on 20th August. Said it couldn't be possible as only opened the SIM today. Sent screenshots of my txt history to show no such txt was sent. The chat was abruptly ended.

So just rang the complaint line, explained what had happened. They accused someone else in my house of using the SIM. My mum nor daughter were even aware it was there so that wasnt the case. They said they'd refund the extra and cap my account to not make any spend. Advisor was also very rude.

I've now just received a txt from Wild Cat games saying I signed up to pay £4.50 a week via my mobile provider. Never even heard of them! I've marked as spam.

Has anyone else had such an opening experience? Am I now more likely to be bombarded from spam companies and better to get out now?

Thanks everyone!