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newbie trying to port in a number


  • Community Member

hi on filling in pac code and detail s to move my number to id. my a/c says it will be ported on Friday 28 May and a text message says there is an issue in that they have got either

1   I'd mobile number

2 last name 

3 transaction number.              are incorrect  contact customer services? HOW. ? I AM FINDING THIS UNBELIEVABLE DIFFICULT.  CAN ANY BODY HELP?   AS  TIME IS RUNNING OUT JMAX

  

 

 

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3 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • 1376 replies
  • May 28, 2021

Sorry to hear that, we can certainly assist. We will pop you a message now.


  • Author
  • Community Member
  • 0 replies
  • May 28, 2021

Hi Sian spoke on live.chat and was advised it will port In at 6.00 pm today thanks


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • 1376 replies
  • May 28, 2021

Ah fab, glad to hear that. If we can ever help with anything else, please let us know.