My phone number port date was yesterday and I lost connection at around 3pm. It’s now 8am the following day and I still have no connection? I can’t log in to my mobile app as the number I was given says it’s incorrect and my number it is porting too hasn’t finished porting, so that won’t work either. So now I can only message if I’m on WiFi, which is completely messing up my work day! Apparently there isn’t a number I can call to speak to someone so what can I do??

Try the online iD Live Chat service, to speak to iD customer support, @JackM147.The agents work until 8pm on weekdays - the iD bot works 24/7.

Hi there @JackM147, we hope the kind advice from @andewhitehas been able to helP.Please let us know if any further questions.Thanks,Tyler

no connection during phone number porting

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