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no sim card

J
New
 Contributor

I've switched over yesterday (27th March at 10pm) but haven't recieved an sim card and now I'm not connected to a network. Please help

Best answer by Tyler

Hey there ​@Jackstar, sorry to hear that.

 

SIM cards are delivered within 3-5 working days.

 

If you’re in urgent need of a SIM card, you can collect one for free from any Currys store.

 

Thanks,

Tyler

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    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • 425 replies
    • March 28, 2025

    Don’t expect lightning service from ROYAL MAIL; you’ve unrealistic expectations.

    Geluk
    JoeKing
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    • JoeKing
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    • 294 replies
    • March 28, 2025
    Jackstar wrote:

    I've switched over yesterday (27th March at 10pm) but haven't recieved an sim card and now I'm not connected to a network. Please help

    ​@Jackstar  Hello there you can go to a Curry's store and pick up a Sim card.

    Once you've done that you'll need to activate the Sim card, to do so log into the Live Chat 

     https://www.idmobile.co.uk/live-chat

    Type in the message box Speak to someone, and an agent will. Get back to you

     

     

    Joe

    Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3296 replies
    • Answer
    • March 28, 2025

    Hey there ​@Jackstar, sorry to hear that.

     

    SIM cards are delivered within 3-5 working days.

     

    If you’re in urgent need of a SIM card, you can collect one for free from any Currys store.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    J
    New
 Contributor
    • Jackstar
    • Author
    • New
 Contributor
    • 1 reply
    • March 28, 2025

    Sim card arrived. Thanks everyone 

    Tyler
    1 person likes this
    • Tyler
      Tyler
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3296 replies
    • March 31, 2025

    We’re glad to hear ​@Jackstar!

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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