I did not get the welcome email so do not have a transaction number to change to my old number
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No transaction number
Best answer by andewhite
Without your transaction number, probably best to submit your PAC by using the iD online Live Chat service, and then speak to the iD customer service team,
Tell the 24/7 iD chatbot you want to “speak to a person” - which may need repeating a few times.
The iD advisers work between 9am - 8pm on weekdays.
+26Without your transaction number, probably best to submit your PAC by using the iD online Live Chat service, and then speak to the iD customer service team,
Tell the 24/7 iD chatbot you want to “speak to a person” - which may need repeating a few times.
The iD advisers work between 9am - 8pm on weekdays.
+25Hi
Sorry to hear this, do you still require assistance with this?
Please let us know if so so we can get in touch.
We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
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