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no welcome email/ transaction number for PAC

Connor Fleming
Community Member

Hey, I never received any welcome email, I've checked my spam and I've received emails from id mobile for other things. How do I get my transaction number?

Best answer by andewhite

Okay @Connor Fleming, if you wanting to submit a PAC to switch, just chat online with an iD Mobile customer adviser at https://idmobile.co.uk/live-chat. 

Tell the 24/7 chatbot you want to “talk to a person” - advisers work until 8pm on weekdays.

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    andewhite
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    • andewhite
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    • July 3, 2024

    Okay @Connor Fleming, if you wanting to submit a PAC to switch, just chat online with an iD Mobile customer adviser at https://idmobile.co.uk/live-chat. 

    Tell the 24/7 chatbot you want to “talk to a person” - advisers work until 8pm on weekdays.

    Forum member (non-iD).
    Kash
    iD Mobile Employee
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    • Kash
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    • July 16, 2024

    Hi @Connor Fleming,

    Welcome to the Community!

    I hope that you managed to get your query resolved.

    If you require further assistance, please get back to us.

     

    Kash

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