Not able to get a PAC code to keep my phone number | iD Mobile Community
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Not able to get a PAC code to keep my phone number

  • July 11, 2024
  • 5 replies
  • 436 views

I have switched to idmobile from Three,  and want to keep my original phone number.  I have sent a text to  65075 with PAC and my birthday as instructed,  but I get a text back that they are struggling to verify my account.  

Best answer by andewhite

You may need to chat online with the Three UK customer service team in that case, @DirtyHarry.

Do Three UK have a telephone support helpline? 

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5 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • July 11, 2024

You may need to chat online with the Three UK customer service team in that case, @DirtyHarry.

Do Three UK have a telephone support helpline? 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 26, 2024

Hi there @DirtyHarry, welcome to Community!

 

We hope Three were able to support and get you your PAC code.

 

Thanks,

Tyler


Julie Nicholls
New Contributor
  • New Contributor
  • September 11, 2024

Thank you 


Julie Nicholls
New Contributor
  • New Contributor
  • September 11, 2024

I need to sort a pin number with id 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • September 11, 2024

Hi @Julie Nicholls,

Welcome to the Community!

Can you advise which PIN you are referring to?

Once confirmed we can advise further.

 

Kash