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Not able to get a PAC code to keep my phone number

  • 11 July 2024
  • 5 replies
  • 105 views

I have switched to idmobile from Three,  and want to keep my original phone number.  I have sent a text to  65075 with PAC and my birthday as instructed,  but I get a text back that they are struggling to verify my account.  

You may need to chat online with the Three UK customer service team in that case, @DirtyHarry.

Do Three UK have a telephone support helpline? 


Hi there @DirtyHarry, welcome to Community!

 

We hope Three were able to support and get you your PAC code.

 

Thanks,

Tyler


Thank you 


I need to sort a pin number with id 


Hi @Julie Nicholls,

Welcome to the Community!

Can you advise which PIN you are referring to?

Once confirmed we can advise further.

 

Kash


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