I recently switched to ID from Sky and immediately transferred to my old number using a PAC code. Since then I have been able to make and receive calls but I'm not getting or receiving texts. I can't log into the ID mobile app because you need a coffee texted to you. I'm worried I'm missing important texts. Anyone know what I can do?

Hi @Aaron Williamsonsorry to hear this, this can happen sometimes after a switch.Are you using an iPhone? If so, this article will help -How do I fix Calls, iMessage or FaceTime issues on my iPhone? | iD Mobile CommunityIf not, please can you let us know what handset you are using?

Not receiving texts | iD Mobile Community

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