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number change

  • January 18, 2025
  • 5 replies
  • 45 views

how do i know if my number change is going through?

Best answer by MZone

Please contact live-chat to discuss this:

https://www.idmobile.co.uk/live-chat

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5 replies

MZone
Gold Contributor
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  • Gold Contributor
  • 655 replies
  • January 18, 2025

You should have had confirmation by text or email. Number porting only happens on working days not weekends. 


  • Author
  • New
 Contributor
  • 2 replies
  • January 18, 2025

I'm concerned that it's actually going to take place even though I double checked all the information I entered was correct it still came up with error messages 


  • Author
  • New
 Contributor
  • 2 replies
  • January 18, 2025

This is the message I keep getting 

 


MZone
Gold Contributor
Forum|alt.badge.img+17
  • Gold Contributor
  • 655 replies
  • Answer
  • January 18, 2025

Please contact live-chat to discuss this:

https://www.idmobile.co.uk/live-chat


Forum|alt.badge.img+17
  • iD Mobile Employee
  • 1888 replies
  • January 20, 2025

Hi ​@derekrenshaw56 

 

Thank you for getting in touch with us here on the community. 

 

We are sorry to see you are getting an error when attempting to complete the request. With this being the case, it does not look like we will have received this. 

Have you been able to reach out to the Live Chat team?

 

Thanks, 

 

Nat