Hi my husband has tried to place an order twice and it doesn’t seem to be going through? Has checked junk and also the payment has not came out?
Thank-you
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order
Best answer by Daz_S
Hi there
For reasons that I have no clue as to why, this appears to be happening on a fairly common basis lately🙄. I would guess to say the Black Friday deals have overwhelmed their system - IDK
Though for some the transactions do go through and they end up with 2 orders🤐
Normally I would say go to their live chat, but it might be better to call their sales team on 0207 139 1397 during normal business hours.
1 person likes this
+22Hi there
For reasons that I have no clue as to why, this appears to be happening on a fairly common basis lately🙄. I would guess to say the Black Friday deals have overwhelmed their system - IDK
Though for some the transactions do go through and they end up with 2 orders🤐
Normally I would say go to their live chat, but it might be better to call their sales team on 0207 139 1397 during normal business hours.
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Hello
Thank you for reaching out to us here on the community.
We are sorry to hear your husband is experiencing issues when attempting to place an order.
Have you been able to get this sorted? If not, contact the team via the details provided by
Please let us know if you have any further questions.
Thanks,
Nat
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
+22That’s great to hear
Should anything else crop up, but hopefully not, you can always come back and we’ll see if we can help
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