I tried to order a sim yesterday but it said:
We are contacting you regarding your recent order. Your order has been unsucessful and this is due to one of the following reasons:
- The first name/surname/date of birth that you supplied on your order doesn't match your existing account that you hold with iD Mobile.
- The network have had an issue identifying either your current or previous address.
- You need to activate direct debit as a payment method on your current contract with iD Mobile and allow at least 30 days before re-applying.
- You have an outstanding balance with iD Mobile that needs to be paid.
I haven't got an account with id mobile yet and I have no idea where I went wrong with it. Any ideas?
