Hi. I've just joined ID Mobile. I have my PAC code and I'm sure I gave it to ID Mobile but I can't remember. The number on my new phone is different to my old number. Is there a way of checking if they are transferring over my old number please?
Solved
PAC and keeping number
Best answer by Matthew T
Hey
Looks like a port was on the account for a number ending in 427. Has that completed for you?
Thanks.
+24Hey
Looks like a port was on the account for a number ending in 427. Has that completed for you?
Thanks.
Thank you, it's all sorted now, aside from when I send texts occasionally they go from the number I rejected.
+24Hi
You may need to reset your network settings.
Depending on the handset that you are using you need to update the number in your iMessage/RCS Chat.
Kash
Can not give my PAC number, it says there is a problem
+24Hey there
Are you using a transaction code that begins with a 4 please?
For further assistance, I’d recommend contacting us ASAP via our live-chat:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
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