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PAC Code

Mack Gordon
Community Member

I’m trying to get my pac code submitted to get my old number in use. But it’s not submitting and saying try again. All details are correct.

Best answer by Kash

Hi @Pete Collins,

Welcome to the Community!

I can see that we have sent you a PM and we will assist you further there.

 

Kash

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7 replies

Jonty Soper
Helpful
 Contributor
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  • Jonty Soper
  • Helpful
 Contributor
  • 74 replies
  • April 6, 2024

Good morning.

You’ve sent a text SMS with “PAC” to 65075?

M
New
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  • Merrers
  • New
 Contributor
  • 4 replies
  • April 6, 2024

I got mine sorted via twitter DM. I was having the same issue.

Jonty Soper
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  • Jonty Soper
    Jonty Soper
Tyler
iD Mobile Employee
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  • Tyler
  • iD Mobile Employee
  • 3719 replies
  • April 11, 2024

Hey there @Mack Gordon, thank you for reaching out.

 

Just to confirm, are you trying to receive a PAC code to leave us, or use a PAC code to transfer your phone number to us?

 

Thank you,

Tyler

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Pete Collins
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 Contributor
  • Pete Collins
  • New
 Contributor
  • 1 reply
  • May 8, 2024

I am having the same issue.  I am trying to use my PAC code to transfer my number to iD and keep getting the message to 'try again'.

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8175 replies
  • Answer
  • May 12, 2024

Hi @Pete Collins,

Welcome to the Community!

I can see that we have sent you a PM and we will assist you further there.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Christine Appleton
New
 Contributor

I am trying to get PAC to switch supplier but being told my date of birth wrong.  Getting totally frustrated with this.  Just going around in circles.

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8182 replies
  • August 5, 2024

Hi @Christine Appleton 

 

Sorry to hear this, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom

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