Good morning.

You’ve sent a text SMS with “PAC” to 65075?

I got mine sorted via twitter DM. I was having the same issue.

Hey there @Mack Gordon, thank you for reaching out.

Just to confirm, are you trying to receive a PAC code to leave us, or use a PAC code to transfer your phone number to us?

Thank you,

Tyler

I am having the same issue.  I am trying to use my PAC code to transfer my number to iD and keep getting the message to 'try again'.

Hi @Pete Collins,

Welcome to the Community!

I can see that we have sent you a PM and we will assist you further there.

Kash

I am trying to get PAC to switch supplier but being told my date of birth wrong.  Getting totally frustrated with this.  Just going around in circles.

Hi @Christine Appleton 

Sorry to hear this, do you still require assistance with this?

Please let us know if so so we can get in touch.

We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

Tom