I have just ordered a sim only deal as my current contract has ended.
When ordering it did not ask me for the pac code to keep my old number and end my contract with old provider.
Are you able to submit this for me order number is ...
PAC CODE
+26Members of this online iD forum can’t see customers orders, nor iD customers accounts,
Posting your O2 PAC and iD order number in this public forum, which anybody on the Internet can read, might result in SIM fraud.
Anyway, I’d suggest using the iD online Live Chat service to contact the iD customer service team.
Tell the 24/7 iD chatbot you want to “talk to a person” - which may need repeating a few times.
The Live Chat advisers work between 9am - 8pm on weekdays (9am - 6pm at weekends).
+24Hey there
If you haven’t already, you can process your port-in below:
https://switching.idmobile.co.uk
Please note, we have also removed your order number and PAC code from your query as this includes sensitive information we wouldn’t want you to share with other people for your own security. Thank you for reporting that to us
Kind regards,
Tyler
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.