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PAC code form mistake

K
Community Member

I filled in the PAC transfer form incorrectly - correct PAC code, surname, telephone number I want to keep, and the transaction reference... but the wrong iD phone number. 

 

Help!

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4 replies

K
Community Member
  • Kbish89
  • Author
  • Community Member
  • 0 replies
  • March 24, 2022

I had an email about a response but now I can't see it...

Rory C
iD Mobile Employee
  • Rory C
  • iD Mobile Employee
  • 1684 replies
  • March 28, 2022

Hey @Kbish89, I think the best thing to do here would be to contact the Live Chat team.

 

Thank you,

Rory

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Marzena Miskiewicz
Community Member

Live chat is not live,. IT is not a humnan being. It keeps sending unrelated answers

 

Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • Kash M
  • iD Mobile Employee
  • 8193 replies
  • March 30, 2022

Hi @Marzena Miskiewicz,

You’ll need to select the relevant options to get through to an agent.

You can also type ‘chat to an agent’ and it should put you through.

What is it that you require assistance with, if you could give us a little more information here we can look into it.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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