I stated at the outset I must keep my old number, but ID have sent me a new one anyway. I have a PAC from 02, but your system will not accept it. I have had to use the new number to sign up here. Losing my old number would be a disaster. What do I do?
JN
Best answer by Kash
Hi
Welcome to the Community!
I would advise following the link below
https://www.idmobile.co.uk/switch#switching-to-idmobile
If you have any issues, please contact our Live Chat Team.
I would advise making sure that the PAC code hasn’t expired (Valid for 30 days since it was issued).
Kash
+24Hi
Welcome to the Community!
I would advise following the link below
https://www.idmobile.co.uk/switch#switching-to-idmobile
If you have any issues, please contact our Live Chat Team.
I would advise making sure that the PAC code hasn’t expired (Valid for 30 days since it was issued).
Kash
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