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PAC code not fully ported number

  • 2 August 2024
  • 1 reply
  • 29 views

Hi.
I ported my number across and have had notification it has been completed and have restarted phone as directed.

when I call  someone my powered number is showing which is suggests portion has worked.

but When I text someone it is showing the ID mobile number that can with sim

This is creating confusion for those receiving my messages, can you help?

Device is Apple IPhone 11 

Best answer by Matthew T

Hey @Ccsher,

This sounds like it might be an issue with your iPhone settings. Please refer to the following articles:

Green Bubbles:


Blue Bubbles: 

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1724 replies
  • Answer
  • August 6, 2024

Hey @Ccsher,

This sounds like it might be an issue with your iPhone settings. Please refer to the following articles:

Green Bubbles:


Blue Bubbles: 

Thanks.