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pac code transfer date

  • August 22, 2024
  • 2 replies
  • 150 views
Andrew Lewis
Community Member

Hi 

I have just joined ID today but when I put my pac code in there must have been a calendar that you can choose what date you want your number to transfer, I missed this and now it states the 27/08 is my transfer date. I obviously didn’t choose this date and require my pac transfer ASAP, is there a live chat helpline or phone line to call ? Any help on this would be greatly appreciated 

thanks Andrew 

Best answer by Decembersangel72

Hi @Andrew Lewis 👋🏻
You can contact the Live Chat from the following link:-
https://www.idmobile.co.uk/live-chat

If you still need to use your phone then your old network SIM should still work as it won’t be disconnected until the transfer is completed.

Hope this helps x
 

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    2 replies

    Decembersangel72
    Silver Contributor
    • Decembersangel72
    • Silver Contributor
    • 292 replies
    • Answer
    • August 23, 2024

    Hi @Andrew Lewis 👋🏻
    You can contact the Live Chat from the following link:-
    https://www.idmobile.co.uk/live-chat

    If you still need to use your phone then your old network SIM should still work as it won’t be disconnected until the transfer is completed.

    Hope this helps x
     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • August 28, 2024

    Hey there @Andrew Lewis, welcome to Community!

     

    Have you been able to contact our live-chat to resolve this issue please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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