Skip to main content

PAC error code on switch page

  • October 1, 2024
  • 1 reply
  • 29 views

Hi,

I am trying to submit the details of my transaction ns PAC code on the switch page and get an error.

We've tried to process your PAC, but there is an issue with the information you've submitted. Please check that you have provided the correct details and try again.”

 

Can someone please help!

 

Thanks

1 reply

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8182 replies
  • October 5, 2024

Hi @LudoP 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom