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pac transfer done, but cant log in as it wants to send code to ID sim card number

  • April 4, 2025
  • 1 reply
  • 45 views
Mick C
New Contributor

Pac code transfer successful,  but ID wants me to log in to number they provided but I don`t have access to this and so code they sent to ID number can`t be inputted and so can`t log in…..Help!!

Best answer by Tom

Hi ​@Mick C 

 

If you’re in the process of transferring a number, it may be worth waiting until the number has transferred before registering to the app so the system can have some time to update which number to use.

 

Tom

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • Answer
    • April 4, 2025

    Hi ​@Mick C 

     

    If you’re in the process of transferring a number, it may be worth waiting until the number has transferred before registering to the app so the system can have some time to update which number to use.

     

    Tom

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