I ordered a new phone and provided my PAC details for my account to swith yesterday. There was an issue with the original phone delivery by dpd and I had an email to say there was a delay then updated emails stating I had been sent a replacement for the delayed delivery. This arrived however the phone hasn't activated on my ported number and when trying to call my number it's an automated message stating this number isn't able to connect so now I have no active phone
Solved
phone not working
Best answer by WelshPaul
Quickest way to get this resolved would be to speak to a live chat agent.
https://idmobile.co.uk/live-chat
(Tell the bot you want to speak to a person)
+22Quickest way to get this resolved would be to speak to a live chat agent.
https://idmobile.co.uk/live-chat
(Tell the bot you want to speak to a person)
+25Hi
Did you manage to speak to Live Chat and get this sorted?
If not, please let us know so we can get in touch via community PMs.
Tom
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