Hey there ​@B888SY, sorry to hear that. Have you inserted the iD Mobile SIM card and restarted your phone?

Thanks,

Tyler

There’s nothing I haven’t done and still nothing how can it be that hard to port my number in, it has clearly been initiated as I have lost access to my old number but still nothing and left without access to a lot of my personal and business accounts due to 2FA, it’s ridiculous

Sorry to hear that ​@B888SY. When you go into your phone settings on your device, does your phone number show up correctly?

Thanks,

Tyler

Why would that have any relevance to my situation, is anything going to be actually done instead of these bot responses before I report to ombudsman services for loss of old number and finances because it looks like it’s been lost in the system 

Can someone update me and tell me if my PORT is initiated this is a bloody joke! Please can someone do something! ALSO why doesn’t ID MOBILE have a phone line specifically for customer support with a human doesn’t it just seem so convenient. This provider must be a traffic trap to gain more web traffic. LIKE WHY CANT A SIMPLE

PORT BE DONE SO I DONT LOSE MY NUMBER AND 2FA

Hi there ​@B888SY, if your number was showing incorrectly, then that would have relevance to your issue. As you’ve contacted us via a Community public forum, our responses can only be questions that don’t revolve around looking at your account, because we don’t have access to it. As you've come to us on a public forum, our responses are tailored as such ​@B888SY. If you require us to look into your account and have more personal responses, then we’d request contacting us via our live-chat:

https://www.idmobile.co.uk/live-chat

To speak to a human, simply type “Speak to an agent”.

Thanks,

Tyler