It’s 2 weeks since I ported my old number to my phone but my phone still shows the new ID mobile number as the associated number, not the ported one. This will soon cause iMessage and Facetime to stop working, not sure what else.
I have tried other advice here: turning off iMessage and FaceTime , turning phone off and on again, but always the new number shows in settings and I can’t change it.
You need to try these steps, to disassociate the number from your Apple ID. Make sure to follow the timings in the article. Thanks.
Thanks, the final step worked (reset network settings).
Much appreciated.
jeremy
I’m reopening this topic because, whilst the answer above did change “my number” on the iPhone to the correct number, iMessage and FaceTime still can’t see the association between the number and the phone .
I have carefully followed the process above 4 times but not successful.
Sorry to hear this, can you provide a screenshot of any errors so I can get a better understanding? Thanks.
Appreciate you’ve had to cover up the numbers
Is there one that’s about to expire your actual number or the temporary one associated with your iD SIM? Thanks.
It’s the actual number.
thanks
Already have an account? Login
No account yet? It's really easy to register here
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
