It’s 2 weeks since I ported my old number to my phone but my phone still shows the new ID mobile number as the associated number, not the ported one. This will soon cause iMessage and Facetime to stop working, not sure what else.
I have tried other advice here: turning off iMessage and FaceTime , turning phone off and on again, but always the new number shows in settings and I can’t change it.
Best answer by Jeremyd
This has now resolved itself for me. All that I can see has happened is that the 30 day period expired, I toggled iMessage and FaceTime off and on (for the 100th time) but this time it picked up the mobile number, which it hadn’t done before. 🤷♂️
+24You need to try these steps, to disassociate the number from your Apple ID. Make sure to follow the timings in the article. Thanks.
I’m reopening this topic because, whilst the answer above did change “my number” on the iPhone to the correct number, iMessage and FaceTime still can’t see the association between the number and the phone .
I have carefully followed the process above 4 times but not successful.
+24Sorry to hear this, can you provide a screenshot of any errors so I can get a better understanding? Thanks.
+24Appreciate you’ve had to cover up the numbers
Is there one that’s about to expire your actual number or the temporary one associated with your iD SIM? Thanks.
This has happened to me too
This has now resolved itself for me. All that I can see has happened is that the 30 day period expired, I toggled iMessage and FaceTime off and on (for the 100th time) but this time it picked up the mobile number, which it hadn’t done before. 🤷♂️
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