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Problem with transferring my old phone number

  • September 11, 2024
  • 3 replies
  • 84 views
E
New
 Contributor

SOLVED NOW.I have followed the steps indicated in the website but I get the following error message 

We've tried to process your PAC, but there is an issue with the information you've submitted. Please check that you have provided the correct details and try again.

The information that I have entered is correct (as far as I know) so not sure what the issue is. Any help would be appreciated. Thanks.

 

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • September 12, 2024

    Hi @Euskotland 

     

    Got this all solved?

     

    Please let us know if you require any assistance with this.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    E
    New
 Contributor
    • Euskotland
    • Author
    • New
 Contributor
    • 1 reply
    • September 12, 2024

    Yes, it has been solved thanks. 

    Tom
    1 person likes this
    • Tom
      Tom
    Nadege
    New
 Contributor
    • Nadege
    • New
 Contributor
    • September 26, 2024

    how was this solved please? 

    I'm.having a similar issue

    Reply.


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