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Problems switching

  • August 7, 2024
  • 1 reply
  • 32 views

Fleurie
Community Member

I have entered the pac code, transaction id, existing mobile number and id mobile number but there is an “issue” with the information I have submitted, although it is all correct.

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8182 replies
  • August 13, 2024

Hi @Fleurie 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom