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purchased new sim using weong email

  • November 27, 2024
  • 1 reply
  • 10 views

Hi there, 

I have bought a new sim only deal for my partner and I have put in the wrong email address so she hasn't received the confirmation email. How can I change this? 

1 reply

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  • iD Mobile Employee
  • 1960 replies
  • November 27, 2024

Hello ​@N.Boyce 

 

Welcome and thanks for posting. 

 

We are sorry to hear there has been an error with the details. 

Our team on Live Chat will be able to get this amended for you. You can reach them here

 

Please do let us know if you have any questions. 

 

Thanks, 

 

Nat