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Redeem apple arcade

L
New
 Contributor

Can’t seem to activate free Apple Arcade, Apple TV worked 

    5 replies

    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • 342 replies
    • June 16, 2025

    Hi ​@Lonestar79 

     

     

    Have you tried using the link via a different browser and/or device(s) at all please?

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    L
    New
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    • Lonestar79
    • Author
    • New
 Contributor
    • 2 replies
    • June 16, 2025

    It seemed to work for Apple TV no problem with the same browser

    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • 342 replies
    • June 18, 2025

    Hi ​@Lonestar79 

     

    What happens when you try to open the link?

     

    Anika

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    L
    New
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    • Lonestar79
    • Author
    • New
 Contributor
    • 2 replies
    • June 18, 2025

    It takes me to a page that says UID missing or incorrect 

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2311 replies
    • June 19, 2025

    Hi ​@Lonestar79 

     

    We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

     

    We’ll see you there.

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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