Question

security code

  • 3 May 2021
  • 5 replies
  • 117 views
M
Rank

Can I receive my security code via email or another means as I don’t have a phone. The SIM card is being used in my car

thanks

5 replies

Siân
Rank
Userlevel 3
Badge

Hi Malcolm,

Do you mean a PUK code?

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M
Rank

I need the security code to register on the app. It looks like I have to receive it by text, is there any other way to get it?

thanks

Will
Rank
Userlevel 6
Badge +8

Hi @Malcolmgreen,

 

There isn’t i’m afriad, it can only be received by Text Message.

 

Will

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M
Rank

Well, that’s a shame, I’ve signed up for a year and can’t use the app or register online? That doesn’t seem right, there must be way  round it.

Mohsin
Rank
Userlevel 6
Badge +4

Hi @Malcolmgreen 

Is it possible for you to take the sim card out of the car and put it in a phone so you can receive the security code, once done and registered online you can put the sim back inside the car.

-Mohsin

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