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Question

security code


Can I receive my security code via email or another means as I don’t have a phone. The SIM card is being used in my car

thanks

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5 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • 1376 replies
  • May 4, 2021

Hi Malcolm,

Do you mean a PUK code?


  • Author
  • Community Member
  • 0 replies
  • May 6, 2021

I need the security code to register on the app. It looks like I have to receive it by text, is there any other way to get it?

thanks


Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • May 7, 2021

Hi @Malcolmgreen,

 

There isn’t i’m afriad, it can only be received by Text Message.

 

Will


  • Author
  • Community Member
  • 0 replies
  • May 7, 2021

Well, that’s a shame, I’ve signed up for a year and can’t use the app or register online? That doesn’t seem right, there must be way  round it.


Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • May 8, 2021

Hi @Malcolmgreen 

Is it possible for you to take the sim card out of the car and put it in a phone so you can receive the security code, once done and registered online you can put the sim back inside the car.

-Mohsin