set up of new iD phone | iD Mobile Community
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set up of new iD phone

  • October 6, 2024
  • 4 replies
  • 55 views

ManusG
New Contributor

In transferring data from my old iPhone to my new iD iPhone I was asked to accept the latest IOS update which I did. It was taking over 2 hours to instal. , so I switched off then back on and my screen has said “reconnecting” for the last few hours. Can you help

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4 replies

MrsP
New Contributor
  • New Contributor
  • October 6, 2024

I have just got back from Apple shop had exactly the same problem 


ManusG
New Contributor
  • Author
  • New Contributor
  • October 6, 2024

Thanks. What was the advice you were given?


MrsP
New Contributor
  • New Contributor
  • October 7, 2024

They plugged into their laptop and pressed restore.. they said they had come across this a lot.. or plug into iTunes .. 

good luck 🤞 


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • October 9, 2024

@ManusG -

Did the advice from @ManusG work? Thanks.