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Sim Card

  • June 10, 2024
  • 1 reply
  • 19 views
Richard May
Community Member

I ordered a SIM card for my wife on the 29th May 2024 still hasn’t been delivered  (10th June) and I can’t find a way of checking if it has been sent? and appears to be no way to speak to anybody at ID mobile and Chat bot is rubbish

 

Best answer by Kash

Hi @Richard May,

Welcome to the Community!

It’s likely that the SIM has been lost and a new one will need to be sent.

I would advise contacting our Live Chat Team on https://www.idmobile.co.uk/live-chat

 

Kash

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Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • June 23, 2024

Hi @Richard May,

Welcome to the Community!

It’s likely that the SIM has been lost and a new one will need to be sent.

I would advise contacting our Live Chat Team on https://www.idmobile.co.uk/live-chat

 

Kash

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