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Sim delivery

  • October 21, 2024
  • 1 reply
  • 35 views
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How long does it take to get a confirmation email when purchasing a new sim?

Best answer by Natalie W

Hi @alex1763 

 

Welcome and thanks for posting to us here on the community. 

 

We would aim to confirm your order within 24 hours. Check your spam/junk folders as the email can sometimes be sent to there. 

Please let us know if you do not receive this and we can look in to this further for you. 

 

Thanks, 

 

Nat 

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    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2349 replies
    • Answer
    • October 22, 2024

    Hi @alex1763 

     

    Welcome and thanks for posting to us here on the community. 

     

    We would aim to confirm your order within 24 hours. Check your spam/junk folders as the email can sometimes be sent to there. 

    Please let us know if you do not receive this and we can look in to this further for you. 

     

    Thanks, 

     

    Nat 

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