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Simm not working

  • May 29, 2024
  • 1 reply
  • 15 views

I've waited a couple of months before installing my iD simm and it's not working. Does it 'time.out' if not activated within a certain time. The simm is for my elderly Dad with Alzheimer's and I've just ported his old number so his old simm is not working either!!! Advice please 

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • June 4, 2024

Hi @DDring,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash