New iPhone 15 and ID contract with physical sim and New number phone working perfectly.
since the port of my old number can no longer receive OTP from my bank and other apps inc apple.
my phone will not verify my phone number. I have tried every conceivable solution found in internet and on the screen share with apple customer services and replacing the physical sim with an eSIM to no avail.
I am convinced that since resetting my old iPhone 11 and selling it on eBay somehow it still shows as a device on my appleID with my phone number connected to it. I think that’s creating a conflict trying to use the same number in 2 devices and be of security settings I cant delete the old phone from my account unless I’m using said phone. I’ve even emails the new owner via eBay but they are not responding.
apple disagree but can’t solve it.
Id as a last resort can I be given a new phone number please and see if that solves it.
