switch not taken place

My number has partially switched but can’t use it for iMessage or FaceTime with little or no help from anybody 

Hi @Situ84 

Sorry to hear this, please could you give us some more information as to what you’re having issues with here?

Have you used the iD Mobile port form?

https://switching.idmobile.co.uk/

Tom

Hi @MJoyner79 

I’d recommend the following;

1) Turn off iMessage (Settings > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Phone > My Number and confirm that it is correct. 
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:"

If you are having issues with step 4 please reset network settings and try again.

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

If you’re still having issues beyond this, you may need to contact Apple, as iMessage/FaceTime is their service.

Tom