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I am trying to set up my Id mobile sim and it is activated and everything but when I am filling out the stuff to switch it’s saying there is a problem with my PAC code or details. I need to keep my original phone number and do not want a new one. How do i resolve this 

Hey @orlagrant,

I’d suggest chatting to our Live Chat team who can support: https://www.idmobile.co.uk/live-chat

Thanks.

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