Switching number using PAC code error message

Contact iD customer service using their online Live Chat service, @Bobbyjoe82. 

The iD chatbot works 24/7 - just tell the bot you want to “talk to a person”. 

The advisers work until 8pm weekdays (6pm at weekends).

Was hoping to do that but the live chat option never pops up?

 The following can sometimes help with this, @Bobbyjoe82: 

• Allow popup windows in your browser.
• Try a different browser.
• Try using an incognito / inprivate window in your browser.

Otherwise, try sending iD a private message using Facebook Messenger.

Hi @Bobbyjoe82,

Welcome to the Community!

I hope that you have managed to get some assistance with your query.

If you require further assistance, please let us know.

Kash