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Switching to ID from Sky to ID on Pixel 9 XL. Not Working

  • December 13, 2024
  • 1 reply
  • 38 views
M
Community Member

All my information is correct but still saying some of my information is wrong. 

PAC code

Old number, 

New number

Transaction ID

Surname are all correct  but still no luck. 

 

Any support?

 

    This topic has been closed for replies.

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • December 13, 2024

    Hi ​@MattParki24 

     

    Sorry to hear this, my best recommendation is to get in touch with us on Live Chat, Facebook or Twitter so we can check the status of the possibly submitted transfer, or we’d be able to submit one.

     

    We can also get in touch here, however may be delayed in response, if you’d like us to get in touch, please let us know.

     

    Tom 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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