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Text message not delivered, or being delivered and saying ‘not delivered

  • 3 October 2024
  • 1 reply
  • 96 views

Louise Gomez
Community Member

The ‘my number’ is showing in phone settings as the phones sim number and not the number I brought with me to iDMobile on a new iPhone 14 contract. 
 

Some texts are delivered but say that they haven’t been. Others are not delivered at all with the same message. Also some texts look as though they’ve been delivered, but have not been received by the other person.

My number is being shown on recipients phones as the original sim that came with this iPhone and not the number I gave to iDMobile with the PAC code when transferring.

 I’m about sick of all these glitches and would like to know about cancelling the contract.

Best answer by Matthew T

@Louise Gomez -

Common issue with iPhone’s unfortunately. Here’s some troubleshooting steps.

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1707 replies
  • Answer
  • October 8, 2024

@Louise Gomez -

Common issue with iPhone’s unfortunately. Here’s some troubleshooting steps.

Thanks.